Our in-house customer support team will be happy to assist you in any way possible. As a subsidiary of NJ Internet Access, RE/Advantage customers have unlimited access to telephone support, as well as the resources of our Helpdesk Ticketing System and Knowledge base. Telephone and ticket-based technical support is available Monday-Friday, 9AM-7PM ET, and weekends and holidays from 9AM until 6PM. Our self-help Knowledge base is available 24 hours a day.

 

If you require any other technical assistance, feel free to use our Helpdesk at https://helpdesk.njaccess.com, or call us at 973-303-HELP.

 

Support from us is always FREE and UNLIMITED!

You can also read our RE/Advantage Blog for tips and ideas on how to use the MAX system.